Service and Support on Synergi from Logica

The partnership will give you as a Synergi Solutions client more opportunities to get all IT services from a strong and international partner with presence in countries all over the world. Everyone working with bringing you the best services we can offer are actually working for Logica (www.logica.no).

Synergi Support

As soon as you have become a Synergi Solutions customer you will be directed to our Extranet by registering as a new user. Our Extranet is accessible through the link in the upper right corner of the web page. In this section you will get access to:
 

• FAQs
• User manuals and other documentation
• "Did you know" section with experience transfer
• News about new and upcoming version etc.

Please send an e-mail to post@synergi.com to receive your username and password.

Synergi Support uses the Synergi application as the helpdesk system in order to keep track of all support related issues. This help desk is open during regular business hours – from 08.00 to 16.00 CET.
Synergi Support can be reached on +47 51 44 22 60 or support@synergi.com

Logica will offer additional services related to extended support hours.
Contact synergi.no@logica.com for more information

Customisation

As a customer of Synergi you might have some of our default modules and case types. Not all customers have the same focus, needs, or work processes. Maybe you need some customisation?
 
Contact Synergi Solutions at support@synergi.com for more information