Synergi® Audit Management™

How it works

The client’s Audit management process is often highly compatible with the standard Synergi® Audit workflow that covers everything from planning and execution to follow-up and analysis. It does, however, allow for tailoring to implement customer-specific preferences. In its Audit management process, the solution will help the client to secure effective communication of notifications, findings and observations. It will also be an effective tool in streamlining the identification, verification and implementation of action plans and improvement initiatives.

The standard Synergi® Audit management process is based on a principle of having different case types for planning, execution and follow-up of audits. These cases are connected to each other by using the function for connected cases. When combining these cases in the system, they constitute a hierarchy of cases where the Audit plan is on top with interactive links to several audits, which in turn include links to various findings. Actions are an integrated part of all case types, but they will serve different purposes depending on the case type they are used within.

Full process integration

By managing the full audit process in Synergi®, clients will have a powerful tool for top-down planning and approval and bottom-up verifi cation and control. In this process, ownership of all activities and elements are clearly defined. Typically, top management will take ownership of the Audit Plan, while audit team leaders and members take ownership of the Audits and distribute Audit fi ndings ownership to the site management. Synergi® is delivered with default functionality for user alerts and experience transfer. Any delays in the case processing, investigations or action plans can be detected, and automatic alerts and notifi cations can be sent by the system.

Online and updated reports

The inbuilt Synergi® search and reporting tool allows the user to perform random searches, and to save and distribute favourite searches to other users or groups. The users can easily generate complete audit reports, related improvement plans, and annual, quarterly and monthly audit performance reports directly from the system. Furthermore, all free text fi elds and code tables in the database are searchable. Results are displayed in a number of fl exible lists, overviews, and html reports or exported to excel.

Characteristics for the Synergi Audit Management Process

• Top down planning and approval
• Bottom up verification and control
• Ownership identifi cation
• Automatic notification of planned activities and reminders of due dates and deadlines
• Standard protocol identifi cation in accordance to ISO 9000 and 14000 standards and support of internal requirements identifi cation