Synergi® Incident Management™

From front-end reporting to back-office analysis

The systematic approach to Incident Management is often very well implemented in organisations and often considered a collective responsibility and a contribution to maintain safe and stable working conditions. With limited or no training, users will be able to report in their own language through a simple and intuitive front-end interface. Synergi® will then send the information, including alerts and notifi cations, to those responsible for follow-up and investigation. The extensive interface, designed for back-offi ce classifi cation and analyses, constitutes support for the full investigation, risk evaluation, loss causation modelling and action management process. When incidents are well documented and approved in accordance to the company workfl ow, Synergi® accommodates the  ability to share key lessons learned throughout and across the company. The combination of exposure values and targets with registered incidents, events and their subsequent classifi cation values, results in a fl exible tool for normalised values and KPI monitoring.

Trending, tracking and control

Synergi® provides companies with the ability to analyse and rollup data across complex, multi-layered organisations, allowing them to recognise trends and ensure compliance with requirements. The inbuilt Synergi® search and reporting tool allows the user both to do random searches, and to save and distribute favourites. Users can exclude/include information and adjust design based on the needs evident at the moment of report generation. Results are displayed in a number of flexible lists,overviews and reports, or exported to Excel, Word or Power Point. 

Global and local functional needs implemented

Synergi® incorporates years of invaluable experience in Risk & HSEQ management from leading companies within energy, transportation, the processing industry and the public health sector. 

The Synergi® Incident Management Module will help your company track, analyse and prevent unwanted occurrences and related costs. By improving the effi ciency and effectiveness of the incident management processes, the solution will create synergies and reduce costs. Somekey functionality includes:

• Handling of any Incident category, near misses, unsafe conditions etc.
• Risk matrix with traffic light indication of high, medium and low risk cases
• Documentation of loss and consequence details
• Root-cause analyses – multiple model support
• Preventive, corrective and temporary actions – due dates and responsible parties
• Attached documents – statements, pictures, videos and any kind of document
• Email distribution of notifications, alerts, reminders, and key lessons learned
• Trending of risk profiles for employees, business areas, work processes, critical machinery, contractors or any other object relevant for analysis
• Statutory compliance reporting and annual, quarterly and monthly performance reports are available online and real time
• Generation of frequencies and KPIs including LTI, TRI, RWC, Illnesses, spills, costs etc. for employees and contractors
• Best practice configurations available for rapid installation and implementation
• Language independency
• Flexible in terms of confi guring and adjusting interfaces, languages and texts, workfl ow criteria, favourites and reports, and user rights through the Administration application
• Easy Module add on to support the full Risk & HSEQ Management process